Experience and best practices report from IBM GBS
There is a great new paper on Developer Works by my colleague Cécile Péraire that reports on how a group in IBM’s Global Business Services uses RMC to model process for CRM with localized differences. The paper shows a great case study for using variability and method configurations as well as gives recommendation for creating a content architecture and design patterns for solving problems such as variants and optimizing reuse.
Cécile Péraire, "Architecting IBM Global and Local Business Processes using Rational Method Composer", Rational Edge, Summer 2008.